[1025] | 1 | <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
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| 2 | <html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" xml:lang="en" lang="en">
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| 3 | <head>
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| 4 | <!--#include virtual="/head.shtml" -->
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| 5 | </head>
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| 6 | <body>
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| 7 | <!--#set var="curpage" value="support.shtml" -->
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| 8 | <!--#include virtual="/top.shtml" -->
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| 9 | <h1>Support around Project-Builder.org</h1>
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| 10 |
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| 11 | <div class="h2-1">
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| 12 | <h2>Help yourself</h2>
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| 13 | </div>
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| 14 | <p>First, when you have an issue, please try to read the log file/trace that Project-Builder.org produces. 99% of the time, the error is described in it in clear text. To make the error more clear, and debug easier, fill free to increase verbosity by adding at least 2 "-v" options.
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| 15 | </p>
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| 16 | <p>Second look at the <a href="/docs.shtml">Project-Builder.org documentation</a>, as a lot of good tip and tricks are provided there as well as in the Wiki's <a href="http://trac.project-builder.org/wiki/FAQ">FAQ</a> and <a href="http://trac.project-builder.org/wiki/Documentation">Documentation</a>.</p>
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| 17 | <p>Third look at the <a href="http://trac.mondorescue.org/">Project-Builder.org wiki</a> which may contain additional comments,and feel free to contribute by adding your remarks.</p>
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| 18 | <p>Fourth look at the <a href="http://mondorescue.org/sympa/arc/pb-devel">Project-Builder.org Mailing List Archives</a> (or this <a href="http://dir.gmane.org/gmane.comp.build.packages">Gmane</a> or <a href="http://project-builder-org-announce-mailing-list.808808.n3.nabble.com/">Nabble</a> mirror) as you're probably not the first with this problem. Or look at existing <a href="http://trac.project-builder.org/newticket">bug reports</a>.</p>
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| 19 | <p>Fifth, if you're willing to help debugging the future Project-Builder.org versions, try the latest beta available under the <a href="ftp://ftp.project-builder.org/test">test directory</a> of our ftp server.</p>
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| 20 | <p>Finally post on the <a href="mailto:pb-devel_at_project-builder.org">Project-Builder.org Mailing List</a> if you did not find what you were looking for, as there are other users there who could help you, including dev team members.</p>
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| 21 | <p>If your think you found a bug in Project-Builder.org, please <a href="http://trac.project-builder.org/newticket">fill a bug report</a> and also include the log files.</p>
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| 22 | <p>Likely, if you wish Project-Builder.org had your dreamed new shiny function, feel free to create a <a href="http://trac.project-builder.org/newticket">feature request</a>.</p>
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| 23 | <div class="h2-3">
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| 24 | <h2>Project-Builder.org Mailing Lists</h2>
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| 25 | </div>
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| 26 | <p>There are 2 mailing lists for the Project-Builder.org Community:</p>
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| 27 | <ul>
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| 28 | <li>The <a href="http://mondorescue.org/sympa/info/pb-announce">Project-Builder.org Announce Mailing List</a> with low traffic dedicated to annoucements around Project-Builder.org.</li>
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| 29 | <li>The <a href="http://mondorescue.org/sympa/info/pb-devel">Project-Builder.org Mailing List</a> with most of the traffic dedicated to discussions around Project-Builder.org.</li>
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| 30 | </ul>
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| 31 | <!--
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| 32 | <div class="h2-5">
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| 33 | <h2>Professional support services</h2>
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| 34 | </div>
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| 35 | <p>For commercial enhancement and consulting services around Project-Builder.org,
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| 36 | please contact:
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| 37 | <ul>
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| 38 | <li><b><a href="http://www.hp.com/linux">Hewlett-Packard</a></b> - Contact: <a href="mailto:pingouin_at_hp.com">Free, Libre and Open Source Expertise Center</a></li>
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| 39 | </ul></p>
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| 40 | -->
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| 41 | <!--#include virtual="/bottom.shtml" -->
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| 42 |
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| 43 | </body>
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| 44 | </html>
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